I saw a Deltona Water employee or a Fire Dept. employee letting water run out of a pipe or a hydrant out onto the ground. Isn’t that wasting water?

Occasional flushing is part of our quality control and maintenance activities. Hydrant testing is performed by the Fire Department to assure adequate water for firefighting purposes.

About Our Quality Control

Deltona Water’s treatment facilities are staffed by educated, fully trained, state licensed treatment plant operators 24 hours per day, 7 days per week. We are regulated by Washington’s Environmental Protection Agency (EPA), Florida’s Department of Environmental Protection (DEP), Florida’s Department of Health and Rehabilitative Services (HRS), and the Volusia County Health Department. Our plant operators are licensed by the Florida Department of Business and Professional Regulation (BPR). On schedules established by law, we test for 144 different contaminants and report these results to the DEP and to the Volusia County Health Department. Some tests are performed daily, some monthly, some quarterly, some annually and some every 3 years.

You may occasionally notice a Deltona Water employee taking a small amount of water from a faucet on the outside of a home or business. Daily testing of the water as it is delivered to our customers is an important part of our quality control program.

Many of our treatment plant operators make their home in Deltona. They and their children drink our water. Because they understand how important a safe and reliable water supply is to the public health, our treatment plant operators are our most demanding customers.

Show All Answers

1. Why are there flags and paint in my yard?
2. When do I get my deposit returned?
3. Why is there a strong taste of chlorine in my water?
4. What is reclaimed water?
5. How much is my deposit?
6. What can’t you do with reclaimed water?
7. What can you do with reclaimed water?
8. Why use reclaimed water?
9. How do I know if I have Reclaimed / Reuse Water?
10. I saw a Deltona Water employee or a Fire Dept. employee letting water run out of a pipe or a hydrant out onto the ground. Isn’t that wasting water?
11. Why is my water brown?
12. What is the water pressure at my house?
13. What is the hardness of the water?
14. How can I protect myself and my home from a Water Utility Service imposter?
15. How do I check for a leak?
16. How do I read my water meter?
17. Why are my services being disconnected when my current bill is not due yet?
18. How is the late fee calculated?
19. How can I set up Auto-Bill Pay to have my checking or savings account automatically debited and my account paid monthly?
20. How do I find my account online?
21. How can I login and pay my bill online?
22. How can I pay my bill?
23. When is my bill due?
24. What is a base charge?
25. How am I billed?