Why is my water brown?

A large accumulation of rust has broken loose inside a water main, valve or hydrant and made itself known in your faucet. If you observe this phenomenon, don't feel threatened from a health aspect if you or someone else happened to drink it, but do these two things. 1; stop using the water because it will stain practically everything it touches. 2; call us. The sooner we know about the problem, the sooner we can correct it. A service representative will most likely visit your home and ask that you run water through your faucets for a brief time to bring in fresh water after we have flushed out our water mains.

A water softener/filter salesman came to our home and showed me just how hard/dirty/contaminated the water really is. Now I am concerned about my family's health.

The only purpose of a water softener is to remove calcium manganese and iron ions and replace them with sodium or potassium ions by a process called 'ion exchange'. A common sales tool is to take a small sample of water mix in an acid that precipitates the minerals that occur naturally in the water, and add some yellow dye for dramatic effect. Some unscrupulous salespeople may tell the customer that the water is unfit for human consumption.

Home water filters come in many shapes, sizes, types, purposes and levels of quality. Before purchasing any type of filter, investigate it very carefully. A filter can create a health hazard where none previously existed if it is improperly installed or improperly maintained.

Show All Answers

1. Why are there flags and paint in my yard?
2. When do I get my deposit returned?
3. Why is there a strong taste of chlorine in my water?
4. What is reclaimed water?
5. How much is my deposit?
6. What can’t you do with reclaimed water?
7. What can you do with reclaimed water?
8. Why use reclaimed water?
9. How do I know if I have Reclaimed / Reuse Water?
10. I saw a Deltona Water employee or a Fire Dept. employee letting water run out of a pipe or a hydrant out onto the ground. Isn’t that wasting water?
11. Why is my water brown?
12. What is the water pressure at my house?
13. What is the hardness of the water?
14. How can I protect myself and my home from a Water Utility Service imposter?
15. How do I check for a leak?
16. How do I read my water meter?
17. Why are my services being disconnected when my current bill is not due yet?
18. How is the late fee calculated?
19. How can I set up Auto-Bill Pay to have my checking or savings account automatically debited and my account paid monthly?
20. How do I find my account online?
21. How can I login and pay my bill online?
22. How can I pay my bill?
23. When is my bill due?
24. What is a base charge?
25. How am I billed?